Contact Partner EX365
Message, Collection, Insurance Certificate
For all questions concerning the collective contract, please contact:
Frida Strusch
[email protected]
T +49 2247 9194 946
F +49 2247 9194 40
You can reach us from Monday to Friday between 8am and 6pm.
Claims Settlement
For all questions concerning claims settlement, please contact:
Katja Keuneke (Head of Claims Department)
[email protected]
T +49 2247 9194 947
F +49 2247 9194 20
You can reach us from Monday to Friday between 8am and 6pm.
Special contact for claims in the USA:
For questions regarding claims in the USA you can contact our American partner Med Care:
T +1 954 345 5650
Emergency service help-line:
In case of emergency, all insured can receive assistance by the 24/7 Europe Assistance AG emergency help line. Please contact the following number:
T +49 89 5598 7642
